Access & Training

Request Access

To request access to Navigate, our academic advising platform:

Step 1

Confirm your FERPA training is up to date

Step 2

To complete the Access to Student Records form, please follow these steps:

1. You will be directed to 4Help. Read through the instructions on the page and click the "Request this service" button located in the upper right corner.
2. Fill out the form with the requested features and click "Submit."
3. You can track the status of your request in 4Help, similar to other service requests.

Please ensure that you include the correct supervisor or approver on the form. Be aware that the form may be rejected if the required approver is incorrect or if any information, such as the requested permissions, is incomplete. Note that Step 2 may take some time to process.

Step 3

If approved, you will be added to the Navigate Canvas training site to complete the mandatory, self-paced training. Go through the modules and complete the quiz. You must earn 100%.

Step 4

Email EABHelp@vt.edu that you have successfully completed the Canvas training. They will confirm and assign you the appropriate role in Navigate.

Please email EABHelp@vt.edu with any questions about this process.