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Jacob Kerstiens

College: College of Engineering
Years as an academic advisor:
What is one of your favorite parts of your role as an advisor?
I enjoy the opportunity to assist student in working through the process. Whether it is their class schedule, how to work with challenging instructors or teammates, or university policies, helping a student understand what is happening and how to traverse it is rewarding.
What is one piece of advice you would offer to a brand new advisor?
Dive deep into understanding the why. Ask questions and search for the root of issues. Many times, the questions that students, or other professionals, have is because of a deeper lying issue. Find the underlying problem and be part of the solution.